Frequently Asked Questions
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Email us for more info:
GE@SupplierSolutions.com
or call
703-791-7777

Q: What type of computer do I need to use eStore-Connect?
A: eStore-Connect is hosted and maintained by Supplier Solutions in a world-class hosting facility. All you need is a PC with an internet connection and an email account - we handle the rest. You'll be able to login securely from anywhere in the world and check your orders from anywhere in the world at any time of day.

Q: Will I be able to use the site for my other customers?
A: Yes. eStore-Connect has the option to be opened up to do business with all your customers.

Q: How long will it take to set up eStore-Connect?
A: Your site can be set up within 5 business days and you'll be able start customizing it right away.

Q: How will I get my orders?
A
: You'll be able to view your orders online, have them sent to you via email or download them in one of our predefined formats, such as EDI 850 or CSV.  We can also create a custom integration with your backoffice or accounting sysytem.

Q: Why does GE want to use Punchout?
A: Punchout is the best way for GE to integrate its eProcurement software and allow you to leverage your investment in a standard protocol that you can use with you other customers.  The Punchout protocol is built into eProcurements systems from Oracle, Ariba, SAP, B2GNow, PeopleSoft, ReQlogic and a growing host of other eProcurement systems.

Q: Will I need to buy an SSL certificate?
A: eStore-Connect uses our SSL certificate which  GE recognizes as a secure connection, so you won't have to incur the expense or hassle of a separate certificate.

Q: Does eStore-Connect meet all of GE's specific requrements for Punchout?
A: Yes. Although Punchout is a standard, each implementation can have it's own specific requirements. We have built all of the requirements into eStore-Connect, so your site will be Punchout Certified for GE right from the start.

Q: What if GE changes the Punchout requirements?
A
: Only eStore-Connect comes with the exclusive Punchout Compatibility Assurance. We will maintain system compatibility with GE. As GE implements enhyancements and routine upgrades, Supplier Solutions will upgrade eStore-Connect to assure uniterrupted service for all buyers and suppliers using eStore-Connect - at no extra cost.

Q: Will I need to register with Oracle Exchange?
A: GE uses the "Direct Punchout" model for connecting with their suppliers. This reduces cost and an addtional layer in the Punchout process. Punchout storefronts need to be able to support the Direct Punchout method.  eStore-Connect fully supports Direct Punchout, and contains protocols and adapters which eliminate the need for intermediary networks and exchanges.

More questions? Contact us at 703-791-7720 or ge@suppliersolutions.com

"eStore-Connect is the fastest and most reliable way to achieve Punchout integration with GE. And it's the only method that guarantees Punchout Certification™."

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